At CluneTech, we have an extensive Milestone Recognition Program that rewards employees that choose to build along and successful career with us. As part of this programme, we love celebrating and sharing the stories of those reaching major milestones with the company.
This month we caught up with Taxback International's Senior Strategic Manager, Nigel O'Donovan who has been on our team for the last 15 years.
What is your favorite thing about working in CluneTech / Taxback International
The people. I’ve made some really good friends during my 15 years at CluneTech.
What has been your biggest achievement or highlight since joining CluneTech / Taxback International?
On a personal level, winning employee of the year in 2018 and another award in 2022 was great. Also the amazing support shown by CluneTech and Clunetech employees to the charity I’m involved in, the Twomey Remorial, has been incredible. Pre-Covid, we always had great turnouts at the yearly Twomey walks and CluneTech also supported very generously.
What is the biggest change that you have witnessed in your time here?
Covid and working from home has been the biggest change. It’s good to be back in the office on a hybrid basis, which I think suits most people.
What is the greatest challenge that you have faced in your time here and how did you overcome it?
Sales is always challenging, the ability to stay constantly motivated and hit targets year on year is demanding. Thankfully we have a really good team in TBI that offers support to these challenges. Also, switching from a service sale to SaaS sale was challenging. Again, the support we were offered as a sales team from the wider team was key to overcoming this challenge.
What has been your favourite project to work on?
I loved the partnership with Concur and the many Concur events we attended as a team over the years. We built unbelievable relationships with our clients and our partner. We worked very hard, but also always made sure we had a good time whilst doing it!
Do you have advice for someone who is just starting their career in CluneTech / Taxback International?
Don’t be afraid to ask for help or advice. There’s a huge amount of experience in the organization and everyone wants to see you succeed. If you don’t know, ask.
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